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Zowork
Privacy · updated October 2026

Privacy at Zowork.

This summary covers information handled through the zowork.com marketing site. It is not our clients’ clinical-data policy. That is governed by the contracts and Business Associate Agreements (BAAs) under each engagement.

What we collect

What you give us, plus standard usage data. When you email us or fill in a form, we keep what you entered: your name, email and message on the contact form, and the details listed under Referrals for a referral. A form submission is stored with the IP address, browser and page it was sent from, so we can spot abuse. We also keep aggregate analytics about how the site is used (pages viewed, approximate region, device type).

How we use it

To reply to you, to understand which content and which campaigns are useful, and to improve the site. We don’t sell your information or build advertising profiles from it.

One thing does go back to the ad platforms. If you reached us from a LinkedIn or Google ad, sent us a form, and later became a qualified lead, met us or became a client, we tell that platform so: we send the ad’s click identifier and a hashed (one-way scrambled) copy of your email, so it can count which ads lead somewhere. What you tell us in a referral is never sent to an ad platform.

What we don't do

We don’t sell or rent your information. We don’t collect protected health information (PHI) on this marketing site. Clinical data only ever lives inside the contracted, access-controlled environments we build, under a BAA.

Cookies & analytics

We use a minimal set of cookies and privacy-respecting analytics to keep the site working and measure usage.

One cookie, zw_attr, remembers for 90 days how you found us: the campaign tags and ad click identifiers in the link you arrived on, the page you landed on, the site that sent you, and when. It is first-party, set and read only by zowork.com, and used when you send a form, so we know which campaign brought you. If your browser sends a Global Privacy Control signal, we don’t set it.

You can block cookies in your browser without losing access to the content.

Referrals

When you refer a team on our referrals page, we keep what you enter: your name, email and how you know us; the company’s name and website; the name, role and email of the person you suggest we talk to; what they need and why now; whether you work there; and how you’d like to be thanked. The referral is stored with the IP address, browser and page it was sent from, and with the campaign details from the zw_attr cookie if you have it.

We use it to register the referral in your name, to check whether someone referred the company first or we’re already talking to them, to keep you posted, and to pay you if they become a client. If you give us their email, we write to the person you referred once, on your behalf, to offer an introduction, and we mention you only if you said we could. If they’d rather not hear from us, we stop. Please only refer someone who’d welcome hearing from us, and never include anything about patients.

We keep referral records for as long as the referral’s protection window and payout period require. IP addresses are reduced to their network prefix after 30 days. You, or the person you referred, can ask us to delete a referral by emailing hello@zowork.com.

The client talent portal

Our invitation-only talent portal keeps a record of how each client account uses it: sign-ins, the specialist profiles opened and for how long, CVs downloaded, and requests sent. Each visit is stored with the IP address it came from, the approximate city and country your network resolves to, and your browser and device type. We use it to see which specialists are of interest, to staff conversations properly, and to spot access from somewhere unexpected on an account whose passcode is shareable. It is never sold, never used for advertising, and never combined with anything from the marketing site. Precise IP addresses are reduced to a network prefix after 30 days, and the underlying activity records are deleted after roughly a year.

Your choices

You can ask us what we hold about you, correct it, or have it deleted. Email hello@zowork.com and we’ll handle it.

Need the full policy, a BAA, or a data-processing agreement? Email hello@zowork.com. Questions about how we build for compliance live on Trust & security.